World class IT support services from the experts. Join with us today and feel the difference.

IT Support Services

IT support has always been at the heart of what we do at Logics Technologies, Croydon, Greater London. We understand how crucial it is to have a fully functioning, reliable IT system that properly supports your business activities and simplifies the lives of your employees.

We work with you to identify what your business would benefit from in terms of IT support and then we source and install it for you, helping you to integrate it into your day-to-day routines. Our services include remote IT technical support via phone or email, project management and health checks. Enhanced packages introduce further services, such as network maintenance, video conferencing and email mailboxes.

Our IT support is available in four different packages to allow optimum flexibility and convenience. If you need any help identifying which package is most suitable for your business, or if you have any other queries, please contact us and we will be delighted to offer further advice.

Pay As You Go

This option is perfect for businesses that need help here and there, but that generally cope alone. It is reassuring to know that we are just a phone call away and that our one of our experts can be with you in no time at all.

Pay as you go services include:

  • Remote IT support over phone or email
  • Supply and support for IT servers and workstations (PCs and laptops)
  • CCTV options
  • Project management
  • Networks, broadband and phone line services

LT Basic

This option is ideal for SMEs, home-based businesses and companies that have a more conservative IT support budget. Despite the ‘no frills’ name, our Basic service remains second to none in terms of quality.

Services included in the LT Basic package are:

  • Remote IT support via phone, email or ticket (Monday to Friday, 8.30am to 5.30pm)
  • Discounted on-site visits
  • Regular IT health checks

LT Plus

This enhanced IT support package adds some extra services for larger businesses with more complex IT needs. For example, we offer world-class anti-virus and cloud-based firewall provision. We can protect your commercial IT networks to ensure an ongoing reliable service with no data leaks and enhanced cyber security.

If you choose the LT Plus package, you will receive everything included in the Basic package, as well as the following:

  • Unlimited IT support over phone or email.
  • PC, Mac, Laptop, networks, printer, routers.
  • Service desk manned daily between 8.30 to 5:30.
  • Preventative maintenance and regular updates
  • Anti-virus and cloud-based firewall provision and support
  • 24/7 real-time monitoring and alert service options
  • Guaranteed response and fix time
  • Online self-service portal

LT Max

The big one. Designed for businesses with significant IT support needs and multiple network and IT communications requirements. Included in the price are a world-class mailbox, firewall and anti-virus, as well as video conferencing and file storage options. A serious package for serious businesses.

Opting for our LT Max package adds on the following services:

  • Unlimited remote and onsite IT monitoring and support, Monday to Friday
  • Self-service portal
  • 1TB file storage and sharing
  • HD video conferencing capabilities
  • Cloud AV – powerful anti-virus protection
  • Email with 50 GB Mailbox

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